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FAQ

Who are you?

Cassell Tees is a husband and wife team (Rhett & Melissa Cassell) who frequently travel, especially to theme parks. This company was born on the premise that everyone wears clothes, so why not wear clothes that represent some of your favorite things? A few of our favorite things are rides and characters displayed at our favorite parks! So we put our design degrees to work and began creating each design from scratch! Then we hand choose the material that our manufacturer will print them on! After they are packaged with love and a little pixie dust and sent to you to enjoy and love as much as we do! As we frequently travel to theme parks, keep an eye on our Instagram @casselltees to see where we will be next! Cassell Tees is a subdivision of our larger apparel line Fleek Street Studio.

 

 

How long is shipping?

Processing takes 1-3 business days and shipping takes 3-5 business days as well. We do have shirt ONLY expedited shipping options that is 1-3 days AFTER processing). However, if you happen to live in Sir Lanka, Neverland or Arendelle please understand that shipping could take a bit longer.

 

What size should I be ordering?

You can find everything on sizing on our sizing guide HERE.

 

I placed my order wrong, what do I do?

Email us :) Most issues can be fixed if you get in contact with us ASAP!

 

Tracking says my order has arrived, but it never came!

Well, we are not the Post Office but email us and we will see what we can do!

 

I need to return, what do you allow?

If your item is damaged or has printing issues we will return no matter the issue, however please email us before dropping it in the mail. Since our products are made to order you must check the sizing guide prior to your purchase since we do not offer sizing exchanges or returns. Keep in mind our tees are 100% cotton and cut big, they are VERY true to size once washed! Furthermore, once an order is placed it is considered final. We may be able to intercept printing to change size, but no guarantee is made for this.

 

Do you allow custom orders?

Heck yes we do! Email us!

 

Do you do bulk orders?

Yes! Check out our bulk orders page. We even make non theme park tees as well!

 

I have quite the social following, do you allow brand reps?

We do! However we like to handpick our reps, check out our Instagram as we regularly have searches!

 

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